Customer Testimonials
Courteous, professional and honest. They go above and beyond to satisfy the customer. A major shout out to Nicholas in service and Anthony as a skilled mechanic. I will only go to the classic Mazda dealership.
They had to trouble shoot the problem. They kept at it until they resolved the problem.
I'm returning a second time for them to fix my tires. I don't like waisting my time.
Very happy with my experience at Classic Mazda Westside. The salesperson and finance manager made it a smooth and pleasant experience.
Grateful they were able to get my car in quickly. Another mechanic out of the area said if the oil plug was cross threaded, the pan itself probably should have been replaced, as it most likely was compromised. This wasnt offered, but my car has been running fine since, so hopefully all is good!
Always excellent service. Whenever I come here right now, I am in good hands. Staff is very friendly. Waiting room is comfortable and convenient.
Always top notch service when I need to bring my CX-5 in. Quick and efficient and I like that the tech will send videos of the work being done
My dealership experiences at Mazda are pain free as far as quality to care and communication. They're always polite and professional even when other clients give them a reason not to be
My guy was professional and efficient. I appreciate this. Great waiting era to work virtually while car is serviced.
I appreciate that Kevin was patient and gave us the time we needed, given our circumstances, without the pressure.
Great sevice., Really appreciated the loaner car. The explanation of work done was clear and concise.
I brought my 2012 Mazda3 in that had a knocking noise. The problem was diagnosed and fixed. Chris made sure that the problem was fixed, and now I love driving my car in the city again
Went in for an alignment and an oil change. Wanted almost $700 to charge bolts. Went to another place and got it done for $200. Complete ripoff
From the moment I began searching for a vehicle to the moment I drove off the lot, my experience was nothing short of exceptional! Mike V. and the entire team made every step of the process smooth, stress-free, and enjoyable. Mike was incredibly knowledgeable, accommodating, patient, and professional. After visiting multiple dealerships, I can confidently say that Mike stood out above the rest. What impressed me most was his genuine approach. He never made me feel pressured or rushed into making a decision. Instead, he took the time to listen, answer my questions, and ensure I found the right vehicle ... Read More DealerRater - Nov 7, 2026
I came in to get a new tire and was told in the video that I needed new brake pads. Instead of just quoting me for the pads, your CSR tried to quote me for calipers, pads, and rotors. When I asked her about it, she said they came in a package. So instead of spending $860, I went to autozone, bought pads for $60, and had a friend put them on. I would’ve gladly paid the dealership had they not tried to upcharge me for parts I didn’t need.
Cory is the best. My wife drives a Lexus and I drive a BMW and I’m always more excited to take my car to the Mazda dealership because the service is next level. I have only had Corey as my service advisor and he always goes above and beyond. I understand he’s a manager now. Well deserved.
They didn't seal my tires the first time so they lost air. The second time I had to wait 3 hours for them to fix them because they took other customers before me.
Just went in for the complimentary oil change and tire rotation and it took a little over 2 hours which I thought was a bit ridiculous, but the place was clean, everyone was friendly, and I was satisfied with the work done.
Professional and supportive in navigating auto needs.
My questions & concerns were addressed. Efficient, friendly service. I would highly recommend Classic Mazda
They were able to squeeze me in for a tire repair Straight forward no nonsense
Great Great service, good communication, no questions left unanswered But what if eight was sufficient?
Excellent customer service! The staff was friendly, professional, and helpful. The entire experience was smooth and stress-free. Highly recommend this dealership!
I paid cash for my car and predominately worked with John Troy. He was professional and excellent.
Beyond expectations. Excellent communication. Nice loaner. Proactive problem solving while taking care of everything I brought it in for. Car is better than ever. Earned a customer for the foreseeable. It's my first Mazda and it likely won't be my last because of how well I was treated. Really happy. Chris Roman is the man.
Prompt response, professional, and accommodating. Competitive pricing and purchase matched initial advertisement. Very satisfied customer.
My car buying experience here was very positive. Everyone was very friendly and welcoming. I worked with Mike V who was very nice, professional, and extremely knowledgeable. No pressure to buy at all. He was very open and upfront from start to finish. The whole process was smooth and quick. I highly recommend.
John Troy is a first class guy and true advisor. He was very helpful in our selection, took his time with us, and was happy to discuss any option objectively with us. After the sale, he personally spent time with me showing all the features and most importantly the safety items a Mazda owner should know. I highly recommend working with John!
Beyond expectations. Excellent communication. Nice loaner. Proactive problem solving while taking care of everything I brought it in for. Car is better than ever. Earned a customer for the foreseeable. It's my first Mazda and likely won't be my last because of how well I was treated. Really happy.
Professional It was my first time visiting Mazda dealer. It was a great experience, very professional service advisor. and service mechanic.
Took car in for it’s first oil change. Service was fast and convenient. Plan to use again.
It was okay- I feel like John was kind of pushy and really wouldn’t negotiate on a lease at all and they lowered my trade in from what they had offered last month. They also tried to sell me this expensive insurance at the end. Overall I felt mostly pushed around by them. It also literally took 4 hours to lease a car. Also my brother was coming in same day and they gave him a bad deal on trade in and didn’t do anything to try to give us both a deal to both leave with a car ... Read More DealerRater - Nov 1, 2026
I had a great experience with this dealership! From start to finish, the entire process was smooth, professional, and stress-free. The staff was friendly, knowledgeable, and took the time to answer all my questions without making me feel pressured. They made sure I felt comfortable and confident with my purchase. I truly appreciate the excellent customer service and would definitely recommend this dealership to anyone looking to purchase a vehicle. Thank you for making this such a positive experience!
Smooth, efficient, honest, and clear. They were willing to work with me on my needs, listened to my concerns and addressed them. Overall a fantastic experience, the opposite of the stereotypical 'car salesman' crap most people are used to.
Well, fifteen words huh? Can’t just say that this was a good experience? Fine.
Exceptional service all around. From sales to service everyone was very nice and made used car sale easy as well as service needs. An issue was found on the car briefly after sale and everyone was very responsive and prompt to get it resolved. Everything was prepared and ready at service for scheduled drop off and pickup. The brief tech video was a nice touch as well.
GREAT EXPERIENCE THERE. RECOMMENDED, WILL COME AGAIN FOR FUTURE REQUIRED SERVICING. IMPRESSED WITH THE STAFF.
Very professional and have clear information. Friendly and helpful. He was a pleasure to work with at this service visit.
Janelle is awesome.
the work done quick and efficient! also, amazing customer service. everyone was super helpful and tentative
The team is respectful and communicative, I wasn't pushed to add anything I didn't want to my service. I always feel comfortable at the dealership. I never have complaints about the quality of the service I receive there.
They are amazing and go over and beyond each and everyone time They are respectful .knowledgeable, kind and just very good
My experience with the dealership was positive overall. The staff was friendly, professional, and helpful throughout the repair process. They explained the necessary repairs, kept me informed of the progress, and completed the repairs in a timely manner.
I love my CX50 Hybrid preferred.
Great service, great customer service, my car is running great Great service, great customer service, my car is running great, they always do an amazing job and the video overviews are incredibly valuable to me
The waiting room is comfortable and the service is fast! I am appreciative of the video that is sent and service advisors are always nice!
Very professionally service workers. The tech was very knowledgeable. Everyone was super sweet and the service was super quick and great.
Classic Mazda Westside service department is the cleanest and most efficient place I have had my vehicle serviced. The waiting area is stocked with snacks and drinks along with clean restrooms and comfy chairs. Oil change, tire rotation, fluid top off and a video of everything they did while you wait and they washed my vehicle! Highly recommend and done in exactly 1 hour like I was told.
Good communication. Appreciate the video. Comfortable waiting area. I will continue coming here in the future.
Great experience I worked with Mr. Marcelli in service. Very professional great service from the tech. Super quick, and I got a free car wash
Always helpful and courteous. Informative when it comes to to my car and it’s repairs
Mazda takes very good care of us. And Patrick was first class. I would not hesitate to work with him again.
Everyone is really nice and normal. No one I dealt with acted like a know-it-all or sleazy salesman. The place is so nice and clean. I don't mind paying more at the dealer if I know the quality of work is good and no one is trying to upsell.
Service dept is clean, organized and communicative. Reasonably close when estimating time involved in repairs . Nice humans .
Bought a certified used Mazda from Classic Westside in March '26.. car recently had an issue develop and they took care of it no questions. They honored the certified used warranty without fuss, which unfortunately in my experience with warranties in general is uncommon anymore. They provided a loaner vehicle and overall the experience was refreshingly not painful 🙂.. thanks guys!
The work was done fast and the staff were friendly and helpful! The video sent of the work done was appreciated as well.
My experience with the Classic Mazda dealership was a pleasant one as it has been in the past. The employees are very knowledgeable and helpful and a pleasure to speak with.
Great service excellent communication. Priced fairly and explained what was needed and why. Definitely recommend dealership for car service.
It was a good dealership. Because of a previous bad experience by my mother i was a bit nervous but we decided to check it out with an open mind. They went above expectations. Our sales guy was very responsive with any questions or comments we had throughout the process. And it felt like the manager really tried very hard to get us what we wanted. I look forward to my leasing experience.
everything like expected on time, professional, good env. in waiting room eveyone as friendly and all was super easy
Everyone I talked to was wonderful. Communication was exceptional concerning my needed repair. In sales, Kevin was a pleasure to deal with, an awesome guy.
Great service. Fast and efficient Friendly. Explained everything they did to the car all around great experience
The work was done in a fair amount of time. Cory answered all my questions completely and professionally.
Quick and efficient Sorry leaving on a trip and don't have time. Cookies in the waiting room would be nice.
Good service. Everything explained and completed satisfactorily. The work was completed as expected and the experience overall was good.
Excellent service, as usual, provided by Cory, Chris, and, most importantly, Anthony who is a master technician and worth his weight in gold.
Nicholas was very helpful and clear about cost. The service was completed in a record time if you asked me.
Always great. Very timely and usually pretty quick. Thanks for everything. See you very very soon.
excellent and professional all the employees offer great customer service and can answer any question you have
Service tech, Anthony, provided the video of the oil issue inspection. Chris followed up with a call for action to repair and future work to monitor. Shuttle service was very helpful. Very good service experience.
My experience with the dealership was positive overall. The staff was friendly, answered my questions clearly. My vehicle inspection was well presented. Thank you Mazda Westside.
Everything was done promptly and concisely.. Service rep explained everything.. This is my sixth or seventh time back with different vehicles, they never disappoint..
The service check-in was easy and quick. The video of the work done is much appreciated. The pick up was quick and the people polite and quick.
I dealt with Mike Venditti and ended up buying a car here. Mike made everything so easy for me. His communication was great and he was patient, helpful, and very knowledgeable about any questions I had. He spent time helping me get my phone synced up to the car and explaining the different settings as well. I’d highly recommend Mike if you are looking for a car here! Also, Curtis in the financing department was awesome as well. I’m really happy with my purchase and I’m glad I found my way to Classic Mazda westside.
I love this dealership they have great people. But this last time I took my car for a paint chip but on my passenger door I notice bigger scratches on the bottom of the door seal and that was not there. I’m a bit frustrated by that but still love this place
Very knowledgeable and personable. Best car buying experience ever. Thanks to Janelle Great car and I am pleased with working with her.
Work was done in a timely manner and all the staff was friendly and helpful
Excellent service…friendly, efficient and absolutely no complaints! The experience is always top notch and professional!
My car buying experience was made easy with the help of my salesperson Justin. He is very knowledgeable about the Mazda product line-up and made my decision to purchase a Mazda quite clear! Thank you Justin.
This was my second time leasing a car from Classic Mazda Westside. I worked with Justin both times. He made the leasing process extremely simple. More importantly, he listened to me and understood exactly which features were critically important to me. Justin rocks!
Easy, simple, quick, knowledgeable. Both of them made me feel very confident in my purchase.
Excellent experience, quick and efficient Excellent customer service and timely service Overall really good experience
I like that they are friendly and helpful and I can always get my car serviced fast.
They did everything real quick, they updated me with what they did with the car.
Friendly people. Great service. On time. Know your Mazda car well. Keeping you informed and updated on your car service. I always take my Mazda car yo them.
He was efficient and professional. Fastest and best car buying experience I've ever had. Great
great job the guys did a great job on the car clean and look great
Very nice and attentive. Everyone was super helpful and kind. Got me exactly what I wanted!
From the greeting at the door to the final handshake before getting into my new car, everyone at Classic Mazda Westside was friendly and helpful. My salesman, Mike Venditti, was informative and straightforward, and I walked away with a car that I love and a feeling that I was respected throughout the puchasing process. I would highly recommend Mike and Classic Mazda to anyone on their journey for a vehicle.
Professional and helpful. They treat you like family. It is a pleasure doing business with them.
From the greeting at the door to the final handshake before getting into my new car, everyone at Classic Mazda Westside was friendly and helpful. My salesman, Mike, was informative and straightforward, and I walked away with a car that I love and a feeling that I was respected throughout the puchasing process. I would highly recommend Mike and Classic Mazda to anyone on their journey for a vehicle.
I already did this but service was professional, fast, thorough and friendly Would lease again
Quick, professional, easy Everyone is very professional, accommodating and have good communication all around, I never have to wait too long which is always appreciated.
Very quick. Very professional. Very efficient. All leasing experiences should be so easy and fun